GRAND DIWALI, CHHATH PUJA, CHRISTMAS & NEW YEAR MEGA CLEARANCE — FLAT 60% TO 90% OFF! — [Check Your Draw Entries]WIN A BRAND NEW MAHINDRA THAR AT THE END OF EVERY MONTH! Shop for ₹10,000+ & Get 1 Guaranteed Lucky Draw Entry per ₹10,000 Spent — Winner Announced on the Last Day of Every Month! — [Check Your Draw Entries]

LOTIFYBranded Clearance

Contact Us

Support desk

Talk to Lotify

Lotify Retail & Clearance India Pvt Ltd runs a dedicated customer desk for order tracking, payments, returns and festive-lot questions. Write to us at support@lotify.shop — that is the only public support channel.

Help / Support

support@lotify.shop

Email is the only support channel. Include your Order ID for the fastest reply.

Registered office & warehouse

Lotify Retail & Clearance India Pvt Ltd
Katargam Darvaja, Bahichand Nagar, Katargam, Surat-395004, Gujarat
India

Please write to support before visiting. Walk-in pickup is by prior appointment only.

For order help, email your Order ID to support@lotify.shop.

Help & Support

In-page desk · email only

Official support email

support@lotify.shop

We do not publish a phone number or WhatsApp. Write to support@lotify.shop only.

Track an order

Opens My Orders in this same tab.

Open My Orders

Send an inquiry

Draft ready for support@lotify.shop. If your mail app did not open, copy the email above.

FAQ

How long does delivery take?

Pan-India dispatch from our central clearance hub. Guaranteed window is always at least 10 days: metros 10–12 days, tier-2 12–14 days, remote / North-East / J&K / islands 14–17 days. Enter your 6-digit PIN on any product page for the exact dates.

How do I enter the Mahindra Thar draw?

Shop for ₹10,000 or more and get 1 guaranteed lucky-draw entry per ₹10,000 spent. The winner is announced on the last day of every month. Check tickets on the Mega Draw page in this tab.

How do payments and COD work?

Pay by UPI to Q447624085@ybl at checkout. Cash on delivery needs a 25% UPI advance; the rest is collected at your door. Free shipping on orders of ₹999 or more.

Returns and size exchanges?

Unused items with tags can be returned or exchanged within 7 days of delivery. Email your Order ID to support@lotify.shop.

How do I contact Lotify?

Email is the only public support channel: support@lotify.shop. We do not list a phone number or WhatsApp.